SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of missliltutu.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://missliltutu.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Australian Dollar (AUD)
British Pound Sterling (£)
Canadian Dollar (CA$)
Chinese Yuan (CN¥)
Euro (€)
Japanese Yen (¥)
Philippine Peso (PHP)
South Korean Won (₩)
Thai Baht (฿)
US Dollar ($)
It's very pretty, although I ordered size L I'm almost adjusted, if they like loose shirts, it's better to order XXL.☺
T-shirt is cool, the material is pleasant, but translucent. Cutout medium, shows clavicle. On height 164 and weight 48 came perfectly.
Good
Мне футболка понравилась. На рост 164 взяла XXL подошла идеально. Ткань хорошая, мягкая, но немного просвечивает, рисунок чёткий и яркий.
I took L (with my m) and it turned out just. Nice T-shirt. Soft and pleasant to the body. The drawing is not printed, but as if painted. Just lovely. Came for a month and I'm happy with everything
Delivery turned out to be a little long (almost two months), perhaps Mail miracle. I was worried about what would shine, but in the end everything turned out to be good. The size 42-44 m just sits. The print looks good ~
Good drawing, only material-synthetics
Came to Moscow in less than a month, I wanted to look like an oversize took-HL, but I needed more. Very pleasant to the body, the goods are satisfied)
Good
shipping wasn't that fast but that's probably due the coronavirus! expected the T-shirt to be longer but it's a little bit shorter! you can't really see anything through the T-shirt (a little bit of my bra tho) and the print is really good :)
The material turned out to be very pleasant, there is a small spot on the collar, but it is not scary. The print is good. The body feels nice.
Very happy with the purchase. The quality is good. The height of 165 and weight of 50 kg took the size of 2XL-oversize. The store did not write off. The goods came quickly. Recommend
Fast delivery, good printing, nice touch material and size at 175 height suited just perfect.
He came in three months, acheu. Well... you can walk in it, but synthetic, it's a word. Keep in mind that the T-shirt is very small. I took the biggest size, and it's not as free as I wanted. It's also shining. In general, at your own risk order. Good day ~ PA. SA. I'm sorry for the mess on the picture, I'm a pig.