SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of missliltutu.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://missliltutu.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Australian Dollar (AUD)
British Pound Sterling (£)
Canadian Dollar (CA$)
Chinese Yuan (CN¥)
Euro (€)
Japanese Yen (¥)
Philippine Peso (PHP)
South Korean Won (₩)
Thai Baht (฿)
US Dollar ($)
Top but waiting for the instructions in French
Very fast shipping to Poland in 10 days. Product very good quality made very aesthetically. Packed in a beautiful gift box. Included English user manual. Perfect for a gift. I am very happy with your purchase. Yours China and salesman.
Very honest Seller. 3 pieces of which one was niesprawna Kupiłam. Selling turned pieniążki. Same razor is sensational. Works very well. Visible effects after a month use.
Arrived fast and perfect. Loved…
Great stuff. Thank you so much.
The device works gives pleasant heat and light. For effect need regularity
I received it very quickly. I tried very much
The device is good, it works. Take it will not regret it. Our mail is a huge Hello, as always a box crumpled)))!
I got it. Packing without damage. Works. I would like more detailed information about the application, but the instruction only on English. Therefore, understanding only in the past
Very good Seller. Zakupiłam 3 pieces, of which one has proven to be damaged, Seller oddał money. The machine itself is SUPER, the red light is with heat perfectly helps incept the kosmetykom, blue liftingujące and soothes skin eg Trądzikową. Vibration work accordingly. Recommend this shop.
Paid 31.08, received at the Post Office in Murmansk 18.09. Came not charged. There is an instruction in English. Who does not know the language, will help the pictures. Or Google to help. used once: cleaned the skin in the morning, after sleeping with micellar water. With the device, cleansing is much better (I will not lay out a photo of a dirty disc, it became Gray). About efficiency with serum or cream early to judge, for this once is not enough.
Everything corresponds to the description, it came quickly, we will try. I will share impressions later
I really like this thing, effective, the skin on the eyes is put better, but with constant use, but I dropped it and it worked for about three months, I hope this time will be more successful
Chic!!!! Super!!